Refund policy

All sales are final. We do not offer refunds, returns, or exchanges except in the rarest situations.

Damaged Items
If your order arrives damaged, please email us at cozyprincess1@outlook.com within 24 hours of your order being delivered. Include your order number and clear photos of the damage. Requests sent after 24 hours of delivery will not be accepted, and the refund will be considered invalid.

What You Order Is What You Get
Please review your order carefully before checkout, including the style, color, and size. We do not accept refunds or exchanges for change of mind, wrong selection, or personal preference.

Agreement to Our Policies
By placing an order with us, you agree to all of our store policies, including this Refund Policy.